Hey there! We're here to help. Yes, we used to be called AL Monogram. But we felt like we needed to have a name change to match more of what we do. We hope you like our new name, The Laser Collective. Our office hours are Monday through Friday from 10 a.m. to 4 p.m. MST. We are closed on weekends and US holidays. Expect a response by the following business day.
To download files, if you didn't get our email with your links, click on My Account in the menu and log in. You can view your dashboard for your account here with your purchase order history and download links. Links that go out via email are temporary for security purposes. You can log in to your account for a list of past orders and their download links.
The Laser Collective
Our business is based in Colorado. We run under the LLC name of Holly McCaig Creative, LLC.
If you're contacting us about an order please provide the order number and any steps you're taking in the store if you're getting an error message (device you're using, browser, payment method, etc.)