Reach Out

For Support

Hey there! We're here to help. Yes, we used to be called AL Monogram. But we felt like we needed to have a name change to match more of what we do. We hope you like our new name, The Laser Collective. Our office hours are Monday through Friday from 10 a.m. to 4 p.m. MST. We are closed on weekends and US holidays. Expect a response by the following business day.

Download Errors

To download files, if you didn't get our email with your links, click on My Account in the menu and log in. You can view your dashboard for your account here with your purchase order history and download links. Links that go out via email are temporary for security purposes. You can log in to your account for a list of past orders and their download links.

Access the Laser Club

If you are a paid subscriber to our Laser Club, log in to your account first, then tap here to visit the Member Page with all of the instructions, current collection, videos, photos and more. You can only view this page if you are logged into your account, or it will redirect you to the sign up page.

The Laser Collective

Our business is based in Colorado. We run under the LLC name of Holly McCaig Creative, LLC.

Read our Terms of Use article here.

PLEASE PROVIDE

If you're contacting us about an order please provide the order number and any steps you're taking in the store if you're getting an error message (device you're using, browser, payment method, etc.)

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